Terms Of Service


CSC Holdings, LLC, formerly CSC Holdings, Inc. ("Cablevision") is pleased to provide its Optimum WiFi to you in accordance with these Optimum WiFi Terms of Use ("Terms"), which incorporate and include the Optimum Online Terms of Service, the Cablevision Internet Product Acceptable Use Policy and Cablevision Subscriber Privacy Policy, which may be changed from time to time.

Your use of Optimum WiFi is your acknowledgment that you have read and agreed to these Terms which is a legal document.

Access to and Use of Optimum WiFi

You understand that Optimum WiFi is a feature of Cablevision's Optimum Online service and that you must be a current subscriber to Cablevision's Optimum Online service in order to use Optimum WiFi. As with other Optimum services, you are permitted to use Optimum WiFi only for lawful purposes.

In order to access Optimum WiFi, you must provide your Optimum ID, password and certain other information that may be requested from time to time. We may also automatically collect certain information, such as MAC address and device type, in order to provide you services and improve your service experience. You acknowledge and agree that you will be responsible for all activities during any session using Optimum WiFi under your Optimum ID. You may not provide any third party with your Optimum ID for the purpose of accessing Optimum WiFi. You may use Optimum WiFi solely for your own lawful personal purposes. You may not in any way distribute, resell or otherwise provide third parties with access to or use of Optimum WiFi.

You understand that you may be able to access Cablevision's third party roaming partners WiFi networks and agree that your use of such roaming partner WiFi networks will be subject to such roaming partner's terms and conditions of use, and are incorporated herein by this reference. You agree that your use of Optimum WiFi may be terminated or suspended by Cablevision or its roaming partners, if Cablevision Networks or its roaming partners reasonably believe these Terms have been violated.

Performance of Optimum WiFi

In order to use Optimum WiFi, you must have a WiFi- capable device that (a) meets U.S. and other applicable technical standards; (b) is compatible with Optimum WiFi; (c) renders web pages in a standard HTML browser application; (d) runs the IP protocol; and (e) is configured to obtain web addresses automatically. The WiFi device must be in close enough proximity to Optimum WiFi wireless access points to achieve connectivity with the Optimum WiFi network. Optimum WiFi access location lists/maps may be updated from time-to-time. Actual Optimum WiFi coverage, locations and quality may vary.

You agree that Cablevision will use its best efforts to provide useful and reliable Optimum WiFi service, but acknowledge that Optimum WiFi utilizes public, unlicensed radio-frequency spectrum. As such, Optimum WiFi is subject to external interferences, environmental influences, and other factors and variables beyond our reasonable control. Performance and availability may vary, including but not limited to or affected by, (a) transmission and download speed and accuracy; (b) network congestion; (c) performance, configuration, and functionality of your WiFi devices and wireless cards (including, but not limited to memory, storage and other limitations; (d) physical obstructions and distances between your WiFi device and the Optimum WiFi network; (e) availability of electric power; (f) collocation failures; (g) transmission and equipment limitations, failures, maintenance or repair; and (h) user error. Optimum WiFi may also be interrupted, refused, limited or curtailed for these reasons. We are not responsible for data lost or misdirected due to these and other foreseeable and unforeseeable factors. Network speed is an estimate and is no indication of the speed at which your WiFi device or Optimum WiFi will operate. Actual network speed and other performance will vary.

In order to maintain acceptable levels of service for all Optimum WiFi customers and to improve this service, we reserve the right to monitor use of Optimum WiFi and to make such adjustments to the use of such services as necessary to maximize the benefit and enjoyment for all Optimum WiFi customers. Additionally, the Optimum WiFi service may use automated processes to monitor and scan communications over the Optimum WiFi network in order to maintain and provide services, improve your experience, ensure the integrity of your communications, convey messages related to your Optimum WiFi account, deliver relevant advertising and for various other purposes related to the provision of Optimum WiFi services. By using the Optimum WiFi service, you acknowledge and consent to Cablevision's automated processing of your communications through the Optimum WiFi network, including information such as your IP or MAC address, Optimum ID, HTTP requests and other information related to the provision of this service.

Service Subject To Interception and Unauthorized Use

You acknowledge that communications over the Optimum WiFi network may be subject to interception by unauthorized third parties. Although Cablevision uses commercially reasonable efforts to provide you with a secure and reliable service, your use of Optimum WiFi is AS IS and AS AVAILABLE and we cannot and do not make any general or specific warranties regarding the security, availability, performance or other functionality of Optimum WiFi. You are responsible for implementing your own security protections while using Optimum WiFi. In the event you become aware of any unauthorized use of Optimum WiFi or any other security breach (including but not limited to third-party use of your Optimum ID and password), you agree to immediately notify us. Cablevision expressly disclaims any responsibility or liability for your use of Optimum WiFi and for any lack of security that may result from your use of Optimum WiFi. You agree to hold Cablevision harmless for the loss of any file, data or other information while using the Service, and for any unauthorized access to or utilization by any third party of any your personal, financial, or other sensitive information.

You understand and agree that the Optimum WiFi "watermark" bearing our logo may appear superimposed from time to time over portions of website pages you visit, that the watermark is intended solely to identify Optimum WiFi as the source of your wireless Internet access service, and that this in no way indicates Cablevision's approval of or responsibility for the content of such websites, which are solely the responsibility of the website operators and/or content providers.

You further agree that you will not seek to hold Cablevision responsible in any way for any third party website content or the operation of any third party website accessed via Optimum WiFi, or for the appearance of our Optimum WiFi "watermark" over a portion of any website.

Changes to Optimum WiFi and these Terms of Use

You agree that Cablevision may for any reason, and without notice to you, modify or terminate Optimum WiFi and these Terms of Use without liability to you, any user or any third party.

We urge you to review these Terms of Use periodically so that you will be aware of any modifications.

Effective 4-20-12